Privacy Policy

Effective Date: Jan 1, 2025

Calgary Myology is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit our website calgarymyology.com or use our services, including any myofunctional therapy consultations or resources provided on the Site. By using the Site, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect information from you in the following ways:

Personal Information: When you visit our Site, fill out forms, or request services, we may collect personal information, including your name, email address, phone number, mailing address, and other relevant details.
Health Information: If you book a consultation or provide details about your health or medical history related to myofunctional therapy, this information is considered personal health information (PHI). This information is not collected on this Site. Your personal information is protected under the Health Information Act under the Jane App (a third party site).
Non-Personal Information: We also collect non-personal information, such as your browser type, operating system, IP address, and browsing behavior on the Site. This helps us improve the user experience and gather statistical data to enhance the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and personalize myofunctional therapy services.
To respond to your inquiries, provide customer support, and communicate with you regarding appointments, treatments, or updates related to myofunctional therapy.
To improve the functionality of the Site and enhance the user experience.
To send newsletters, promotional materials, or other communications, provided that you have consented to receive such information.

3. How We Protect Your Information

We take the security of your personal and health information seriously. We use appropriate administrative, technical, and physical measures to safeguard the data we collect. However, please note that no data transmission over the Internet or electronic storage is completely secure, and while we strive to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal or health information to third parties. However, we may share your information in the following limited circumstances:

With Service Providers: We may share your information with trusted third-party service providers who assist in operating the Site, processing payments, or performing services you have requested. These providers are contractually obligated to protect your information.
As Required by Law: We may disclose your information if required by law, such as in response to a subpoena or other legal process.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files that are placed on your device and help us remember your preferences, improve website functionality, and track usage patterns.

You can control cookie settings through your browser. However, disabling cookies may impact your ability to use some features of the Site.

6. Your Rights and Choices

You have the following rights regarding your personal and health information:

Access and Update: You may request access to your personal or health information and request corrections to any inaccurate or incomplete data.
Opt-Out: If you no longer wish to receive communications from us, you can unsubscribe from our newsletters or marketing emails at any time by following the "unsubscribe" link provided in the email.
Data Deletion: You may request the deletion of your personal information, subject to any legal or contractual obligations that require us to retain certain information.

7. Third-Party Links

The Site may contains links to third-party website, such as Jane App. These third-party sites are not controlled by us, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the information we collect, please contact us at:

Calgary Myology
info@calgarymyology.com

(403) 702 5452